{"id":9489,"date":"2012-02-20T07:00:00","date_gmt":"2012-02-20T13:00:00","guid":{"rendered":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/"},"modified":"2020-12-17T14:50:07","modified_gmt":"2020-12-17T20:50:07","slug":"trainer-talk-6-magic-training-phrases","status":"publish","type":"post","link":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/","title":{"rendered":"Trainer Talk: 6 Magic Training Phrases"},"content":{"rendered":"

\n\tBy Bob Pike<\/p>\n

\n\tI worked in Australia, Japan, and China for most of November last year. In seminars in each of those countries I asked participants to create a list of what I call \u201cmagic phrases\u201d during the training. These are short phrases that capture the essence or \u201cmagic\u201d of a key training concept.<\/p>\n

\n\tEach class averaged 30 to 35 phrases. The interesting thing is that regardless of the country, the phrases were 80 to 90 percent the same. You might say, \u201cOf course, they were the same\u2014it was the same content.\u201d True, but the context was to capture key ideas that have immediate use in improving your training and performance
\n\timprovement efforts in your organization with your people and with your content.<\/p>\n

\n\tHere are the Top 6 magic phrases and their value to you:<\/p>\n

    \n
  1. \n\t\tThe purpose of a question is for learning to take place, not for testing to take place. <\/strong>When you direct a question to one person, you put them on the spot\u2026and that allows the other participants to disengage\u2014meaning they are not on the spot. When I ask a question, I direct it to the groups, so the content is more anchored in everyone\u2019s thinking. For example, \u201c30 seconds, at your tables, what are the seven ways to remember anything?\u201d<\/li>\n
  2. \n\t\tWe need to focus on learning for living, not learning to pass.<\/strong> I\u2019ve worked in more than 30 countries around the world. As we talk about school in each country, the pattern is the same. What is important is passing the test. Do we remember what we learned in order to pass the test a week later, a month later, a year later? The purpose of our training and performance improvement efforts is to get results back on the job\u2014not simply pass a test.<\/li>\n
  3. \n\t\tNever do for participants what they can do for themselves.<\/strong> As trainers, we should focus on doing the things only we can do. At the beginning of the training, have those who arrive early help put materials on the tables, hang posters, etc. At the end of the day, have participants straighten their tables, throw away trash, put markers back in boxes, etc.<\/li>\n
  4. \n\t\tWe need to stop chopping wood and sharpen our ax. <\/strong>Training too often is seen as an interruption to the job, not an integral part of the job. We need to position training as an investment, not a cost. The ax-sharpening metaphor drives this home. Sharpening the ax (a.k.a., getting needed training) is not an interruption to the job; it is an integral part of the job. Are we building and delivering courses that managers and participants see as building skills and knowledge that are key to getting results and achieving goals? Being able to answer, \u201cYes,\u201d to that question means training is now an investment, not a cost.<\/li>\n
  5. \n\t\tRemember<\/strong> the Chinese Proverb: \u201cWhat I hear, I forget; what I see, I remember; but what I do, I understand.<\/strong> Instructor-led, participant-centered training is about involving participants in every way possible in the learning process. The more participants are involved in the content, the greater the retention and application.<\/li>\n
  6. \n\t\tGet to the C.O.R.E. of training\u2014Closers, Openers, Revisitors, and Energizers.<\/strong><\/li>\n<\/ol>\n

    \n\tClosers:<\/em>Most trainers don\u2019t close a training program\u2014they just run out of time. Remember the Closing ACT: A<\/strong>ction P<\/strong>lanning, C<\/strong>elebration, and T<\/strong>ie things together.<\/p>\n

    \n\tUse an Opener, not an icebreaker. Many trainers don\u2019t open at all; they just start dumping content. Just because people are physically present doesn\u2019t mean they are mentally present and ready to learn. Remember that a great opener raises the BAR. <\/strong>It B<\/strong>reaks preoccupation through involvement. It reduces tension and increases retention by A<\/strong>llowing people time to network. And it is always R<\/strong>elevant to the content.<\/p>\n

    \n\tRevisit content.<\/em>We know key content needs to be revisited at least six times to move from short-term memory to long-term memory. Revisit is when the participants go back over the content in a variety of ways. Review is when the instructor does it.<\/p>\n

    \n\tUtilize Energizers.<\/em>There are always times during a program when participants lose energy. An energizer takes only a minute or two, but it serves to refocus participants on the task at hand and gets the energy level back up.<\/p>\n

    \n\tWhich of these Top 6 phrases has the greatest value for you personally? Send me an e-mail at
    \n\tBPike3@BobPike Group.com, and I\u2019ll give you all 30 power phrases. Until next month\u2014add value and make a difference.<\/p>\n

    \n\tThis marks the one-year anniversary of my column in Training<\/em>magazine. I hope you are enjoying reading it as much as I am writing it. As always, I welcome your suggestions for topics you\u2019d like to see covered in future columns. Hopefully, I got to see many of you at Training 2012 in Atlanta.<\/p>\n

    \n\tHave a question you\u2019d like Bob to answer? E-mail him at BPike@BobPikeGroup.com<\/a>.<\/p>\n

    \n\tBob Pike is known as the \u201ctrainer\u2019s trainer.\u201d He is the author of more than 30 books, including \u201cCreative Training Techniques Handbook.\u201d You can follow him on Twitter and Facebook using bobpikectt.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    By Bob Pike<\/p>\n

    \tI worked in Australia, Japan, and China for most of November last year. In seminars in each of those countries I asked participants to create a list of what I call \u201cmagic phrases\u201d during the training. These are short phrases that capture the essence or \u201cmagic\u201d of a key training concept.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[12],"tags":[26],"class_list":{"0":"post-9489","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-magazine","7":"tag-trainer-talk","8":"magazine_issues-janary-2012"},"acf":[],"yoast_head":"\nTrainer Talk: 6 Magic Training Phrases<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trainer Talk: 6 Magic Training Phrases\" \/>\n<meta property=\"og:description\" content=\"By Bob Pike I worked in Australia, Japan, and China for most of November last year. In seminars in each of those countries I asked participants to create a list of what I call \u201cmagic phrases\u201d during the training. These are short phrases that capture the essence or \u201cmagic\u201d of a key training concept.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/\" \/>\n<meta property=\"og:site_name\" content=\"Training\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TrainingMagazine\" \/>\n<meta property=\"article:published_time\" content=\"2012-02-20T13:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-17T20:50:07+00:00\" \/>\n<meta name=\"author\" content=\"Lorri Freifeld\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TrainingMagUs\" \/>\n<meta name=\"twitter:site\" content=\"@TrainingMagUs\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lorri Freifeld\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/\"},\"author\":{\"name\":\"Lorri Freifeld\",\"@id\":\"https:\/\/trainingmag.com\/#\/schema\/person\/cd5c8bf4e4da92690ae292cbcfcc6849\"},\"headline\":\"Trainer Talk: 6 Magic Training Phrases\",\"datePublished\":\"2012-02-20T13:00:00+00:00\",\"dateModified\":\"2020-12-17T20:50:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/\"},\"wordCount\":854,\"publisher\":{\"@id\":\"https:\/\/trainingmag.com\/#organization\"},\"keywords\":[\"Trainer Talk\"],\"articleSection\":[\"Magazine Articles\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/\",\"url\":\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/\",\"name\":\"Trainer Talk: 6 Magic Training Phrases\",\"isPartOf\":{\"@id\":\"https:\/\/trainingmag.com\/#website\"},\"datePublished\":\"2012-02-20T13:00:00+00:00\",\"dateModified\":\"2020-12-17T20:50:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/trainingmag.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Trainer Talk: 6 Magic Training Phrases\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/trainingmag.com\/#website\",\"url\":\"https:\/\/trainingmag.com\/\",\"name\":\"Training\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/trainingmag.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/trainingmag.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/trainingmag.com\/#organization\",\"name\":\"Training Magazine\",\"url\":\"https:\/\/trainingmag.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/trainingmag.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/trainingmag.com\/wp\/wp-content\/uploads\/2020\/12\/training-logo-544.png\",\"contentUrl\":\"https:\/\/trainingmag.com\/wp\/wp-content\/uploads\/2020\/12\/training-logo-544.png\",\"width\":554,\"height\":150,\"caption\":\"Training Magazine\"},\"image\":{\"@id\":\"https:\/\/trainingmag.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TrainingMagazine\",\"https:\/\/x.com\/TrainingMagUs\",\"https:\/\/www.instagram.com\/training_magazine\/\",\"https:\/\/www.linkedin.com\/company\/lakewood-media-group-llc\",\"https:\/\/www.youtube.com\/channel\/UCBRVPGzg9czIhhjPcViYh-w\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/trainingmag.com\/#\/schema\/person\/cd5c8bf4e4da92690ae292cbcfcc6849\",\"name\":\"Lorri Freifeld\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/trainingmag.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ec060ebbbf717a62b45723490c570a40c5a6eee721a0e07c4a2ee09b3822eff9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ec060ebbbf717a62b45723490c570a40c5a6eee721a0e07c4a2ee09b3822eff9?s=96&d=mm&r=g\",\"caption\":\"Lorri Freifeld\"},\"description\":\"Lorri Freifeld is the editor\/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training MVP Awards and Emerging Training Leaders. A writer\/editor for the last 30-plus years, she has held editing positions at a variety of publications and holds a Master\u2019s degree in journalism from New York University.\",\"sameAs\":[\"http:\/\/www.trainingmag.com\"],\"url\":\"https:\/\/trainingmag.com\/author\/lorri-freifeld\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Trainer Talk: 6 Magic Training Phrases","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/","og_locale":"en_US","og_type":"article","og_title":"Trainer Talk: 6 Magic Training Phrases","og_description":"By Bob Pike I worked in Australia, Japan, and China for most of November last year. In seminars in each of those countries I asked participants to create a list of what I call \u201cmagic phrases\u201d during the training. These are short phrases that capture the essence or \u201cmagic\u201d of a key training concept.","og_url":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/","og_site_name":"Training","article_publisher":"https:\/\/www.facebook.com\/TrainingMagazine","article_published_time":"2012-02-20T13:00:00+00:00","article_modified_time":"2020-12-17T20:50:07+00:00","author":"Lorri Freifeld","twitter_card":"summary_large_image","twitter_creator":"@TrainingMagUs","twitter_site":"@TrainingMagUs","twitter_misc":{"Written by":"Lorri Freifeld","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/#article","isPartOf":{"@id":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/"},"author":{"name":"Lorri Freifeld","@id":"https:\/\/trainingmag.com\/#\/schema\/person\/cd5c8bf4e4da92690ae292cbcfcc6849"},"headline":"Trainer Talk: 6 Magic Training Phrases","datePublished":"2012-02-20T13:00:00+00:00","dateModified":"2020-12-17T20:50:07+00:00","mainEntityOfPage":{"@id":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/"},"wordCount":854,"publisher":{"@id":"https:\/\/trainingmag.com\/#organization"},"keywords":["Trainer Talk"],"articleSection":["Magazine Articles"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/","url":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/","name":"Trainer Talk: 6 Magic Training Phrases","isPartOf":{"@id":"https:\/\/trainingmag.com\/#website"},"datePublished":"2012-02-20T13:00:00+00:00","dateModified":"2020-12-17T20:50:07+00:00","breadcrumb":{"@id":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/trainingmag.com\/trainer-talk-6-magic-training-phrases\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/trainingmag.com\/"},{"@type":"ListItem","position":2,"name":"Trainer Talk: 6 Magic Training Phrases"}]},{"@type":"WebSite","@id":"https:\/\/trainingmag.com\/#website","url":"https:\/\/trainingmag.com\/","name":"Training","description":"","publisher":{"@id":"https:\/\/trainingmag.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/trainingmag.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/trainingmag.com\/#organization","name":"Training Magazine","url":"https:\/\/trainingmag.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/trainingmag.com\/#\/schema\/logo\/image\/","url":"https:\/\/trainingmag.com\/wp\/wp-content\/uploads\/2020\/12\/training-logo-544.png","contentUrl":"https:\/\/trainingmag.com\/wp\/wp-content\/uploads\/2020\/12\/training-logo-544.png","width":554,"height":150,"caption":"Training Magazine"},"image":{"@id":"https:\/\/trainingmag.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TrainingMagazine","https:\/\/x.com\/TrainingMagUs","https:\/\/www.instagram.com\/training_magazine\/","https:\/\/www.linkedin.com\/company\/lakewood-media-group-llc","https:\/\/www.youtube.com\/channel\/UCBRVPGzg9czIhhjPcViYh-w"]},{"@type":"Person","@id":"https:\/\/trainingmag.com\/#\/schema\/person\/cd5c8bf4e4da92690ae292cbcfcc6849","name":"Lorri Freifeld","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/trainingmag.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ec060ebbbf717a62b45723490c570a40c5a6eee721a0e07c4a2ee09b3822eff9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ec060ebbbf717a62b45723490c570a40c5a6eee721a0e07c4a2ee09b3822eff9?s=96&d=mm&r=g","caption":"Lorri Freifeld"},"description":"Lorri Freifeld is the editor\/publisher of Training magazine. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training MVP Awards and Emerging Training Leaders. A writer\/editor for the last 30-plus years, she has held editing positions at a variety of publications and holds a Master\u2019s degree in journalism from New York University.","sameAs":["http:\/\/www.trainingmag.com"],"url":"https:\/\/trainingmag.com\/author\/lorri-freifeld\/"}]}},"_links":{"self":[{"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/posts\/9489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/comments?post=9489"}],"version-history":[{"count":0,"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/posts\/9489\/revisions"}],"wp:attachment":[{"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/media?parent=9489"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/categories?post=9489"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trainingmag.com\/wp-json\/wp\/v2\/tags?post=9489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}