{"id":65523,"date":"2025-06-24T00:02:23","date_gmt":"2025-06-24T05:02:23","guid":{"rendered":"https:\/\/trainingmag.com\/?p=65523"},"modified":"2025-06-23T17:16:59","modified_gmt":"2025-06-23T22:16:59","slug":"training-mvp-awards-best-practice-dexians-mentor-development-program","status":"publish","type":"post","link":"https:\/\/trainingmag.com\/training-mvp-awards-best-practice-dexians-mentor-development-program\/","title":{"rendered":"Training MVP Awards Best Practice: Dexian\u2019s Mentor Development Program"},"content":{"rendered":"

\"MVPawards\"<\/a><\/p>\n

IT staffing and services company Dexian designed its Mentor Development Program to help mentors become proficient in developing new recruiters and salespeople. The company has found that quality mentors directly influence retention, while poor mentorship is cited in exit interviews as a signficant reason when people resign.<\/p>\n

As a result, Mentor Development is a critical support program for Dexian\u2019s Develop and Advance (D&A) Career Path. It fosters daily relationships and trust, enabling mentees to achieve success, happiness, and ownership of their goals. Mentees are empowered as business partners, enhancing their professional and personal confidence.<\/p>\n

Program Details<\/h2>\n

The Mentor Development Program develops new leaders and is a crucial step in the D&A Career Path for aspiring managers. Based on feedback from successful mentors and leaders, the curriculum includes empathy, coaching skills, CliftonStrengths talent assessments, and emotional intelligence. The blended learning approach combines online content with weekly Zoom sessions for role-playing and concept application. The final requirement is a Zoom-recorded coaching session, graded by Dexian\u2019s coaching team using a detailed rubric.<\/p>\n

Dexian implemented a flipped classroom approach in its Mentor Development Program. It provides program participants with an online curriculum where they watch videos and complete eLearning coursework in preparation for a weekly group meeting where they apply the content they learned earlier in the week. A facilitator from Dexian\u2019s coaching and development team leads the discussion and poses a scenario topic during the group meeting. Topics are centered around difficult conversations, giving feedback, emotional intelligence, etc. As a result of the flipped classroom approach, program participants are more engaged in their discussions and can apply their learned content for deeper understanding and collaboration. This approach also allows participants to learn at their own pace and take responsibility for their learning by controlling when and how much content they view at a time.<\/p>\n

Reinforcement activities include:<\/p>\n