{"id":25296,"date":"2023-06-12T17:12:24","date_gmt":"2023-06-12T22:12:24","guid":{"rendered":"https:\/\/trainingmag.com\/?p=25296"},"modified":"2023-06-12T17:20:31","modified_gmt":"2023-06-12T22:20:31","slug":"honing-your-delivery","status":"publish","type":"post","link":"https:\/\/trainingmag.com\/honing-your-delivery\/","title":{"rendered":"Honing Your Delivery"},"content":{"rendered":"

Delivering training can be like delivering the punchline to a joke: Deliver it well and you leave the audience laughing and wanting more. Deliver it poorly, and folks start heading for the exit (mentally, physically, or both).<\/p>\n

Indeed, some 35 percent of employees say they mentally check out of online workplace training, according to the Kahoot! Workplace Culture<\/a> report, which surveyed 1,635 U.S. workers employed in companies with 250-plus employees.<\/p>\n

And a recent SHRM research report<\/a> showed that<\/a> more than 1 in 10 employees are dissatisfied with the training they receive.<\/p>\n

That\u2019s probably because training often still involves static PowerPoints, clunky software, or long reading materials, notes Andrew Scivally<\/a>, co-founder and CEO, ELB Learning<\/a>.<\/p>\n

Plus, today\u2019s learners are easily distracted by their smartphones and the constant barrage of social media and other informational updates. In other words,\u00a0 it\u2019s not so easy to hold employees\u2019 attention these days when it comes to training\u2014even (and maybe especially) when using those very devices for training!<\/p>\n

It can be challenging to figure out the best delivery method for various training courses. Whatfix<\/a> offers some tips to consider when trying to determine the most effective modality:<\/p>\n

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  1. Cater delivery methods to the aim of the training.<\/strong> You might choose different methods for learning intricate hard skills vs. new approaches to communication.<\/li>\n
  2. Keep your audience in mind.<\/strong> Who is being trained and what are their needs?<\/li>\n
  3. Consider the timeline:<\/strong> How quickly do employees need to acquire a particular skill or knowledge?<\/li>\n<\/ol>\n

    Delivery Tools and Tips<\/h2>\n

    This month\u2019s issue takes a look at a variety of training delivery tools and methods, from virtual reality (VR) and other immersive technologies to digital whiteboard tools, practice activities, and personality assessments (we\u2019ll tackle ChatGPT and other artificial intelligence technologies in the September issue).<\/p>\n

    Tom Pizer, director of Learning Technologies at GP Strategies, explores the 5 main sticking points that often pop up when trying to implement a VR learning experience<\/a> and ways to overcome them. He learned from early pilots that VR was more effective as an assessment or capstone activity for other more traditional learning deployments than standard assessments. \u201cThe VR component allows learners to put all their new skills into practice in one comprehensive simulation,\u201d he notes.<\/p>\n

    Scivally points to Fendi, which uses a VR tool<\/a> that allows users to create their own scenarios with a 360-degree video to learn how to prevent shoplifting. Since implementation, Fendi conquered its goal of reducing thefts by 55 percent.<\/p>\n

    KeepWOL\u2019s game-centric talent development platform uses live multiplayer Web-based games, artificial intelligence technology, and end-to-end learning integration to understand employees, improve soft skills, build inclusive teams, and revitalize corporate culture. KeepWOL founder and CEO Lauren Fitzpatrick Shanks provides a case study<\/a> on how a multinational pharma company built a connected learning ecosystem through play.<\/p>\n

    And Heather Shen, co-founder and chief product officer at Praxis Labs<\/a> looks at how learning in immersive environments<\/a> can empower learners to better understand different perspectives, fostering empathy, effective human skills, and inclusivity.<\/p>\n

    But it\u2019s also crucial to include human feedback in any technology-based training strategy<\/a>, cautions Brian Tuite, CEO and co-founder at Zenarate. He also notes that collaborative learning is necessary to help learners feel more connected.<\/p>\n

    In that vein, digital whiteboards<\/a> can provide an interactive environment for idea creation and collaboration, says Bucky Dodd, Ph.D.<\/a>, chief executive officer and principal consultant at ClearKinetic. In \u201cUsing Digital Whiteboard Tools to Level Up Training Experiences,\u201d he offers a practical starting point for training leaders who want to expand their toolkit for planning and facilitating training experiences.<\/p>\n

    TechLearn: Where Learning Empowers Technology<\/h2>\n

    Talking about collaboration, join us in New Orleans for our TechLearn 2023 Conference<\/a> as we work together to design and deliver training even better. Built for collaboration, networking, and learning, the conference offers:<\/p>\n