{"id":19949,"date":"2021-07-19T13:25:13","date_gmt":"2021-07-19T18:25:13","guid":{"rendered":"https:\/\/trainingmag.com\/?p=19949"},"modified":"2021-07-09T16:37:49","modified_gmt":"2021-07-09T21:37:49","slug":"zapping-your-people-to-tap-into-the-power-of-discretionary-effort","status":"publish","type":"post","link":"https:\/\/trainingmag.com\/zapping-your-people-to-tap-into-the-power-of-discretionary-effort\/","title":{"rendered":"Zapping Your People to Tap into the Power of Discretionary Effort"},"content":{"rendered":"<p>Vince Lombardi, the legendary football coach and master motivator who led the Green Bay Packers to five NFL championships and two Super Bowls during the 1960s, observed, <em>\u201cIndividual commitment to a group effort\u2014that\u2019s what makes a team work, a company work, a society work.\u201d <\/em><\/p>\n<p>In academic circles, a key component of <em>\u201cindividual commitment to a group effort<\/em>\u201d is defined as <em>discretionary effort.<\/em> More colloquially, discretionary effort can be described as things people do because they want to, not because they are told to. As such, it represents a significant source of potential energy to foster innovation and drive change within organizations. Unfortunately, this huge well of potential energy goes untapped as the vast majority of employees are not engaged at work.<\/p>\n<h2>Employee Unengagement<\/h2>\n<p>Gallup\u2019s engagement research reveals that only 36 percent of employees are highly involved in, enthusiastic about, and committed to their work and their workplace. Worse, Gallup found that 14 percent of employees are actively disengaged, which it defines as employees who have miserable work experiences and spread their unhappiness to their colleagues. To put these findings in context, only 36 of 100 employees who come to work every day are willing to go the extra mile; 50 are treading water; and 14 are actively pulling others down.<\/p>\n<h2>Zappers vs. Sappers<\/h2>\n<p>William Byham taught us that leaders can be energy <em>\u201cZappers\u201d<\/em> or <em>\u201cSappers.\u201d<\/em> Zappers walk <em>into<\/em> a room and light it up; Sappers walk <em>out of<\/em> a room and light it up. Research has shown that Zappers attract and retain better talent, deliver more creative and innovative solutions, and activate more discretionary effort within their people. Sappers, on the other hand, have twice the negative impact on performance as Zappers do. When it comes to sapping discretionary effort, it seems that misery loves company.<\/p>\n<p>To unlock the potential energy of discretionary effort in organizations, leaders must shift from Sapping to Zapping by tapping into the intrinsic motivational levers of autonomy, mastery, and purpose that compel people to go the extra mile because they are doing what they want to.<\/p>\n<p>So how many people do you plan on Zapping today?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Leaders must tap into the intrinsic motivational levers of autonomy, mastery, and purpose that compel people to go the extra mile because they are doing what they want to. <\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[12],"tags":[113],"class_list":{"0":"post-19949","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-magazine","7":"tag-learning-matters","8":"magazine_issues-july-2021"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zapping Your People to Tap into the Power of Discretionary Effort<\/title>\n<meta name=\"description\" content=\"Leaders must tap into the intrinsic motivational levers of autonomy, mastery, and purpose that compel people to go the extra mile because they are doing what they want to.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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