{"id":19498,"date":"2021-06-14T12:35:41","date_gmt":"2021-06-14T17:35:41","guid":{"rendered":"https:\/\/trainingmag.com\/?p=19498"},"modified":"2021-06-10T22:57:36","modified_gmt":"2021-06-11T03:57:36","slug":"moving-from-trauma-to-trust-at-work","status":"publish","type":"post","link":"https:\/\/trainingmag.com\/moving-from-trauma-to-trust-at-work\/","title":{"rendered":"Moving from Trauma to Trust at Work"},"content":{"rendered":"

As more employees are returning to work, there is growing anxiety about the pandemic\u2019s impact on workers\u2019 well-being. Coming out of the pandemic will require a sensitivity by leaders and managers not taught in business school. With proper training and new skills, leaders can create an environment where traumatized workers will feel welcome, safe, and trusted.<\/p>\n

A recent survey by the Conference Board reported that U.S. workers rank mental and psychological well-being as one of their biggest wellness concerns. Nearly 60 percent of workers reported concerns about stress and burnout. \u201cUnderstanding your teams\u2019 struggles will build trust and help you actively support their well-being, engagement, and productivity,\u201d said Amy Lui Abel, Ph.D., vice president of Human Capital at The Conference Board.<\/p>\n

Forbes<\/em> reported that in a recent study of 12,000 employees, 78 percent said the pandemic had increased their stress, loneliness, and burnout, and hurt their work-life balance. Pandemic fatigue is real and must be addressed. Keeping employees healthy, involved, and motivated will be critical. (https:\/\/www.forbes.com\/sites\/emilyhe\/2021\/01\/18\/preparing-the-workplace-for-a-post-pandemic-world\/?sh=7519704a186d<\/a>)<\/u><\/p>\n

There is a strong correlation between trauma and a lack of trust. The unprecedented collective exposure to severe or perceived danger to one\u2019s health brought on by the pandemic and the televising of the murder of George Floyd and others has traumatized many returning workers. This continued onslaught of fear and concern is causing people to experience great difficulty with\u00a0trust. Returning workers may feel vulnerable and confused about what is safe, and, therefore, it may be difficult to\u00a0trust\u00a0others, even those they trusted in the past. This directly influences interactions with one\u2019s coworkers.<\/p>\n

The skills practices are used to demonstrate personal trust challenges in order to build trust. Getting peer feedback is helpful. Each program includes the practice of \u201cTrust Builders\u201d such as:<\/p>\n