{"id":11776,"date":"2020-11-17T23:11:39","date_gmt":"2020-11-18T05:11:39","guid":{"rendered":"https:\/\/trainingmag.com\/the-virtual-trainer-part-2\/"},"modified":"2021-03-17T14:37:00","modified_gmt":"2021-03-17T19:37:00","slug":"the-virtual-trainer-part-2","status":"publish","type":"post","link":"https:\/\/trainingmag.com\/the-virtual-trainer-part-2\/","title":{"rendered":"The Virtual Trainer (Part 2)"},"content":{"rendered":"

In the September\/October issue, we covered how to prepare trainers and participants when a Webinar is the delivery method of training (https:\/\/trainingmag.com\/trgmag-article\/virtualtrainer-part-1\/<\/a>). Now let\u2019s move on to the actual delivery of the training.<\/p>\n

Some 80 percent of a Webinar\u2019s effectiveness happens because of the right preparation. But delivery is what puts it over the top. Bad classroom training doesn\u2019t get better on a Webinar. It gets infinitely worse.<\/p>\n

Here are seven tips I recommend for successful Webinar delivery:<\/p>\n

1. Project as much or more energy than you would in the classroom.<\/strong> The problem is that in the classroom, you can feed off the visual cues you get from your participants to boost your energy. Here\u2019s one of my best secrets: Tape a small photo of someone you care about\u2014someone who energizes you\u2014next to your Webcam. Focus on the photo, not the camera. This will raise your energy level\u2014 at least it does mine. It also will help you intensify your eye contact with participants. Many virtual presenters tend to end up fixated on the whiteboard where their visuals are.<\/p>\n

2. Keep a countdown timer running on your smartphone.<\/strong> This enables you to stay on top of the pacing. Keep your flow sheet for the Webinar right next to it.<\/p>\n

3. Be online early.<\/strong> For me, this means 30 minutes before the training starts. I can\u2019t count the number of times I\u2019ve checked all the technology the night before and it worked fine. Then the next morning, when I go online, there is a glitch.<\/p>\n

4. Have a backup plan.<\/strong> My producer has several things to do to keep the Webinar moving if I get kicked off for some reason. I also log on with two different computers, so if one goes down, I can simply switch to the other.<\/p>\n

5. Don\u2019t be afraid of silence<\/strong>. If you ask a question and want people to answer verbally, ask it this way: \u201cYou have 60 seconds to think of your answer to this question. You can type your answer into the chat box, but don\u2019t hit send until the onscreen timer hits zero. At the end of your answer, if you\u2019d be willing to talk with me about your response, simply add, \u2018Let\u2019s talk.\u2019\u201d Generally, at least one or two will respond positively. My producer then can open those participants\u2019 microphones, we have a brief chat, and then move on.<\/p>\n

6. Start and end on time.<\/strong> If anything, end a few minutes early. This is almost impossible to do in a one-hour session, and much easier when you are doing sessions of two to three hours (which is normally the maximum time for a single session).<\/p>\n

7. Tell people how to choose their group leaders before you send them to breakouts. <\/strong>For example: \u201cIn just a minute, you\u2019ll be going to your breakouts. When you arrive, you\u2019ll find two questions on the whiteboard for your team to answer in two minutes. Your group leader will be the person who most recently played an online game (prior to this session!). Type your answers to the question on the whiteboard. Your two minutes begin now.\u201d<\/p>\n

If you want to see how I model these tips, send an e-mail to\u00a0virtual@CTTNewsletters.com<\/a>\u00a0and I\u2019ll send you a link to an archived Webinar. Until next time\u2014add value and make a difference.<\/p>\n

Bob Pike, CSP, CPLP FELLOW, CPAESpeakers Hall of Fame, is known as the \u201ctrainer\u2019s trainer.\u201d He is the author of more than 30 books, including \u201cCreative Training Techniques Handbook\u201d and his newest book, \u201cThe Expert\u2019s Guide to BYOD (Bring Your Own Device) to Training.\u201d You can follow him on Twitter and Facebook using bobpikectt.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Bad classroom training doesn\u2019t get better on a Webinar. Here are seven tips for successful delivery of training via Webinar.<\/p>\n","protected":false},"author":33,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[12],"tags":[26],"class_list":{"0":"post-11776","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-magazine","7":"tag-trainer-talk","8":"magazine_issues-november-2020"},"acf":[],"yoast_head":"\nThe Virtual Trainer (Part 2)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trainingmag.com\/the-virtual-trainer-part-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Virtual Trainer (Part 2)\" \/>\n<meta property=\"og:description\" content=\"Bad classroom training doesn\u2019t get better on a Webinar. 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