{"id":10280,"date":"2016-03-22T20:28:46","date_gmt":"2016-03-23T01:28:46","guid":{"rendered":"https:\/\/trainingmag.com\/want-your-training-to-survive-give-it-cpr\/"},"modified":"2016-03-22T20:28:46","modified_gmt":"2016-03-23T01:28:46","slug":"want-your-training-to-survive-give-it-cpr","status":"publish","type":"post","link":"https:\/\/trainingmag.com\/want-your-training-to-survive-give-it-cpr\/","title":{"rendered":"Want Your Training to Survive? Give It CPR"},"content":{"rendered":"

I like to add one more thing to my checklist: A session should be not just pertinent and interesting, but complete. One way I make sure a course has a solid pulse is to treat it with CPR\u2014an evaluation of content, participation, and revisit.<\/p>\n

CONTENT<\/strong><\/p>\n

Are we giving people the \u201cright stuff\u201d? Can they see how this content will help them do their jobs faster, better, and easier? Do they see the benefits they gain and the losses they avoid?<\/p>\n

If so, we\u2019re on track. If not\u2014why not? Do we have to change the content? Or can we offer compelling evidence that the session serves a valuable purpose with content left as it is? Make sure your session includes everything it needs, and as little as possible of what it doesn\u2019t. Remember, every participant is tuned to WII-FM (What\u2019s In It For Me)!<\/p>\n

PARTICIPATION<\/strong><\/p>\n

Let\u2019s look at two key concepts here. The first is the 90\/20\/8 rule (90\/20\/4 for virtual training). Adults can listen with understanding for 90 minutes. They only listen with retention for 20 minutes. We need to involve them every eight minutes. That\u2019s why commercial television breaks for a commercial approximately every eight minutes. Why 90\/20\/4 for virtual training? Because we have no eye contact with participants, it is much easier for them to be distracted\u2014and to do other things at the workstation during the training. We need more involvement, more often, to keep them engaged.<\/p>\n

We need to break our content into chunks that are 20 minutes or less in length, and involve people in those chunks at least once every eight minutes.<\/p>\n

The second thing to remember is that old quote by a prot\u00e9g\u00e9 of Confucius in approximately 500 B.C.: \u201cWhat I hear I forget, what I see I remember, but what I do I understand.\u201d The more your trainees wrap their hands and minds around the content, the more it becomes theirs. The more it\u2019s theirs, the easier the transfer. And that\u2019s what we want\u2014to see the content (skills and knowledge) used on the job.<\/p>\n

REVISIT<\/strong><\/p>\n

We know we need to revisit content six times to move it from short-term memory to long-term memory. Remember, revisit is when participants look at the content again, while review is when the instructor covers it again. So we need to revisit key content, not review it!<\/p>\n

Despite what we know, we all have a tendency to think, \u201cI heard it, I got it.\u201d And maybe we do have it, but just for the short term, until something else displaces it. Key concepts need frequent revisiting, and in a variety of ways. Remember this: Just because I\u2019ve said it doesn\u2019t mean you\u2019ve learned it.<\/p>\n

Retention is best when participants themselves, not the instructor, look at the content a second, third, fourth, fifth, and sixth time. When participants revisit the content, they often don\u2019t even realize they are looking at content again. Revisits become energizing and engaging, and create memory anchors instead of being dreaded.<\/p>\n

What are some ways to revisit content? I\u2019ve had participants themselves create crossword puzzles, find-a-words, and Top 10 Lessons Learned lists. I\u2019ve posted the charts we\u2019ve used during the class and had participants do a \u201cgallery walk\u201d from chart to chart in groups of three as they discuss what meaning the charts hold for them, and how that transfers to the job.<\/p>\n

These are just a few suggestions. I\u2019m sure you have methods of your own. Send me yours via e-mail (bob@cttnewsletters.com<\/a>) and I\u2019ll include 20 of the best to everyone who contributes. Contributions need to be received by June 1.<\/p>\n

Until next month\u2014continue to add value and make a difference!<\/p>\n

Bob Pike, CSP, CPLP FELLOW, CPAE-Speakers Hall of Fame, is known as the \u201ctrainer\u2019s trainer.\u201d He is the author of more than 30 books, including \u201cCreative Training Techniques Handbook\u201d and his newest book, \u201cThe Master Trainer\u2019s Handbook.\u201d You can follow him on Twitter and Facebook using bobpikectt.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

One way I make sure a course has a solid pulse is to treat it with CPR\u2014an evaluation of con\u00adtent, participation, and revisit.<\/p>\n","protected":false},"author":33,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[12],"tags":[26],"class_list":{"0":"post-10280","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-magazine","7":"tag-trainer-talk","8":"magazine_issues-march-2016"},"acf":[],"yoast_head":"\nWant Your Training to Survive? 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